Welcome to our Help center
The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.
What is ‘iCard Physical POS Terminal Tariff’?
When creating a request for a physical terminal, you need to select the applicable tariff for the merchant. The rates for POS payments vary depending on the card used for the payment.
The tariffs displayed in the drop-down menu are labelled with specific codes, which correspond to those included in your Intermediary Agreement, depending on the merchant’s rates and the commission negotiated as our intermediary.
Important: Once you select a tariff during the application process, it will apply to all terminals registered under the same merchant. At this stage, the merchant will operate with a unified pricing model — the same rates will apply across all their activities, stores, and all POS devices will operate in one and the same currency.
If an additional tariff has been negotiated between iCard and you, it has to be first added to an annexe to your Intermediary Agreement, to be signed by you, and only then it will be added to the Partners Portal interface and made available for selection in the drop-down menu.
If you have set a tariff, but you want to change it, you can do this from the iCard Partners Portal while the application is in ‘Draft’ status. In case you’ve already submitted the request and we’re currently reviewing the details, you should send us an e-mail at partners.portal@icard.com, specifying the merchant name and the tariff that needs to be updated. Please note that changes can be made only if the terminal is not set up and activated yet.
Still need help?
In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com