Where can I track all my physical terminal requests?

You can track the status of your physical terminal requests at any time from the iCard Partners Portal. From the dashboard, navigate to the ‘Physical terminals’ section, where you will find detailed information about each submitted request, regardless of the application type (bundle application or POS-only application).

The information you can check in this section includes:

• Current status of the application (e.g, Draft, In review, Approved or Activated) and the date it was created;
• The exact store location where the terminal will be used for accepting payments;
• Additional information such as the device serial number, billing descriptor and included services.

The iCard Partners portal provides full visibility over all submitted requests, allowing you to track each application’s progress from submission to activation in real time.