Welcome to our Help center
The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.
What happens after the terminal request is approved?
Once the physical terminal request is approved by our team, we will prepare and send the necessary documents to the merchant, which outline the terms for accepting payments through the terminal. These documents include the Merchant Application Form, Merchant Acceptance Policy, Frame Agreement between iCard and the merchant, Terms and Conditions for iCard Physical POS, Privacy Policy and the applicable fee rates. The client has to sign all required documents via DocuSign.
After the documents are signed, we will configure the terminal to ensure it is fully operational and ready to process transactions. Keep in mind that it’s mandatory to provide us with the serial number of the device that you are going to hand to your client, if you have not already done so during the submission of the request.
Related articles:
What should I do if I have not provided the serial number during the submission of my request?
Still need help?
In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com