What is the process for physical terminal activation?

Once the physical terminal request is approved and all documents are signed by the merchant, the terminal enters the final setup and activation phase.

Here’s a summary of how the activation process goes:

1. We need the device serial number so that we can identify the exact device that you will provide to your client. If it was not provided during the submission of the request, you should now submit it through the Partners Portal. Learn how to do it here.
2. iCard configures the terminal settings to ensure it is fully operational.
3. The terminal is linked to the merchant’s account for payment processing.
4. The status of the terminal changes to ‘Activated’ in the iCard Partners Portal.
5. The merchant can begin accepting card payments with the terminal and gains access to the iCard Direct platform.

Once the terminal has been activated, both you and your client will receive e-mail notifications confirming that the merchant can start accepting payments.

Related articles:

What should I do before handing the terminal to a client?