Welcome to our Help center
The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.
What should I do if I have not provided the serial number during the submission of my request?
While the serial number is not mandatory during the initial submission, it is required once the request is approved so that the terminal can be configured.
You can add it by following these steps:
- Log into the iCard Partners Portal from here.
- From the dashboard, select the ‘Physical terminals’ section.
- From the list, find the POS terminal and click the ‘Add’ button in the ‘Serial Number’ column.
- Enter the 10-digit serial number, which is printed on the back of the device, and save the details.
Once saved, the serial number will be linked to the terminal request, ensuring seamless activation and tracking
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In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com