Welcome to our Help center
The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.
How can I submit a request for an iCard physical terminal only?
If your client wants to accept card payments using iCard physical POS and receive payouts to an external account in other bank/ financial institution, you can submit a terminal-only request by following these steps:
- Log into the iCard Partners Portal from here.
- Click the ‘+New’ button on the Dashboard and then choose the second option ‘Add only a physical POS’.
- You will need to enter the business details for the merchant that wants to start accepting payments.
- In the ‘Related Persons’ section, you will need to specify the person who will have access to the iCard Direct platform. You can also add other related persons, e.g. legal representatives and beneficial owners.
- Choose the currency for payment processing and set a tariff that will be applied to the merchant.
- Provide key details, including a description of the goods and services offered, expected monthly transaction volume and sales range. These details are essential for the merchant onboarding process. Learn more about the required information in the Physical Terminal Application Booklet.
- Enter the IBAN of the external account where the settlements from accepted card payments will be performed.
- Select the payment frequency, which determines how often the merchant will receive settlements into their account.
- Click the ‘+ Add store location and terminal’ button and fill in information about the store location and details about the devices that will be used in this store. Keep in mind that you can add multiple stores for the same merchant by following the same steps.
- Once all details are entered, submit the request.
To save a draft of a terminal application, you have to enter your client’s business details along with at least one store and a physical POS terminal associated with it. You can check your draft applications in the ‘Physical Terminals’ tab on your Dashboard.
Please note that while your request is in ‘Draft’ status, you can edit details or add new stores and terminals. Once submitted, you won’t be able to make changes.
Related articles:
What information do I need to provide for the store location and terminal?
Still need help?
In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com