Welcome to our Help center
The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.
How can I add another device for a merchant with payouts to an external account?
If the merchant already has at least one active physical terminal, you can request additional devices through the iCard Partners Portal at any time.
If the new device will be used in an existing store:
- In case the store is already added to the Partners Portal and the merchant is already accepting payments there, follow these steps:
- Log into the iCard Partners Portal from here.
- From the dashboard, select the ‘Physical terminals’ section.
- From the list, find a POS device which is already used in a store where you want to add a new terminal and select the arrow icon on the right side.
- Select the ‘Add new POS’ button.
- A new page with the store details will load. Scroll down and choose the ‘+Add physical terminal’ button.
- Review the billing descriptor, enter the new device serial number and save the details.
If the new device will be used at a new location:
In case the merchant wants to start accepting card payments at a location that hasn’t been added yet, first add the new store and then link the device to it. Here’s how:
- Log into the iCard Partners Portal from here.
- From the dashboard, select the ‘Physical terminals’ section.
- From the list, find a POS device which is already used in a store where you want to add a new terminal and select the arrow icon on the right side.
- Select the ‘Add new POS’ button.
- A new page with the store details will load, where you should choose the Back button.
- Click the ‘+ Add store location and terminal’ button.
- You will need to provide information about the new store location and details about the devices that will be used in this store.
- Once all details are entered, click on the ‘Save’ button.
Please note that we need to review all newly added details about the new store locations and additional metrics, as well as tо set up the new devices. You will receive an e-mail notification once the process has been completed.
Still need help?
In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com