What statuses can the physical terminal request fall into?

When you submit a physical terminal request, you can track its progress from the iCard Partners Portal in the ‘Physical terminals’ section on the Dashboard. Here’s what the different statuses mean:

• Draft - the request has been created but is not yet complete. At this stage, you can edit the provided information and add additional store locations and terminals. To proceed, make sure to click the ‘Submit’ button to move the request to the next stage in the process.
• Submitted (Client Confirmation) – this status is valid only when submitting a bundle application for both an iCard Business Account and an iCard Physical Terminal. At this stage, your client needs to review all details related to their business account and choose and confirm a password for access to the iCard Business Platform. Once this step is completed, any future applications for additional stores or new POS terminals will not require client confirmation and will be sent directly to iCard for processing.
• In review - the request has been submitted for review by the iCard team.
• Approved - iCard’s team has approved the request. The client has to sign the required documents, and we will configure the terminal. If this is the first request for approving the merchant to accept card payments via iCard Physical POS terminals, the client needs to sign a Frame Agreement with iCard for Physical POS devices, along with a Merchant Application Form, Merchant Acceptance Policy, Terms and Conditions for iCard Physical POS, Privacy Policy and the applicable fee rates. For any additional terminal requests, the client only needs to sign an annexe to the existing Frame Agreement.
• Declined - we are unable to provide payment processing services to the merchant.
• Activated  - the terminal has been configured and linked to the merchant’s account for payment processing. It is now ready to be handed to the client.

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What happens after the terminal request is approved?