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Welcome to our Help center

The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.

Introduction
First steps
Access to the iCard Partners Portal
Business client application
How can I create an application for a new business client?
What information will be required during the registration?
What is an account tariff and how do I add it?
Who are the Related persons of the company?
What is an Account holder?
What information do I have to fill in about the account holder?
Can I edit the details of a person?
Can I remove an already-added person?
Do I need to upload any documents before submitting the application?
Who has to fill in a Power of Attorney declaration?
In which cases will it be necessary to provide a PEP declaration?
What is a US person?
Should I upload additional documents once the application is in review by the iCard’s team?
Identifications with iD app by iCard
Tracking Applications

Who are the Related persons of the company?

Related persons include the account holder of the business account, as well as all legal representatives of the company and any other individuals who own or control at least 25% of the company's ownership.

Still need help?

In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com

© 2025 iCard: iCard AD is an EU leading E-money Institution, licensed by Bulgarian National Bank, providing cross-border services in all EEA countries under EU passport rules, Principal Member of Mastercard, VISA, BORICA and other schemes. AMEX aggregator. SEPA Participant, SWIFT: INTFBGSF, HQ: Business Park Varna, building B1, Varna 9009, Bulgaria