Welcome to our Help center
The iCard Partners Portal is a dedicated platform designed for our trusted partners. As a partner, you can easily create applications for business accounts and request physical terminals, providing a complete solution for your clients. Our seamless process ensures that we can efficiently expand our network and grow our businesses together.
What are the most common reasons for a declined submission?
There are several common reasons why an application might be declined. Here are some of them:
- Your client failed to provide us with the requested information or has not uploaded the requested documents;
- The account holder is not authorised and doesn’t have the rights to open and manage an iCard for Business account from the company’s name;
- The provided documents do not meet certain requirements or essential documents are missing;
- Their business activity is classified as high-risk;
- The business or any of its directors/shareholders have a history of non-compliance with regulations or involvement in illegal activities.
Still need help?
In case you didn't find what you were looking for, please get in touch with us for more information at partners.portal@icard.com